Quick FAQ's

We’ve answered a few Frequently Asked Questions below which could assist You
during your online shopping experience with Us.

If you need further assistance, kindly write to us via our contact us page or call us on +918828119992 (between 10.30 am to 6.00 pm IST except for Sundays and Public Holidays).

 

About the Products

Where are your garments manufactured?

Our garments do not have a single source of origin or completion. Depending upon the weaving and block-printing processes, they travel through the workshops of numerous Craftsmen across India during the course of their incredible journey.

To know more about this, kindly Read Our Product Journey.

What should you keep in mind while wearing or washing thegarments?

Fabric shrinkage & colour bleeding - Although we make it a point to ensure that all of our fabrics & garments are pre washed & preshrunk, some of the fabrics may shrink further and a few colours may yet bleed after washing due to their innate characteristics. We do not offer any guarantee for the same.

Rub-fast colours - Dyes like indigo & colours from ikkat fabrics may transfer upon contact but can be easily removed on washing.

Please avoid wearing these garments with light-coloured clothes.

 

How do I know which size will fit me best?

Our garments are styled for a comfortable fit and our sizes may differ from your regular brand. Kindly check the size guide of each product for reference.

If you are still not sure of your size, drop us an email at care@cottoncottageindia.com or give us a call on +91 9930035322 (between
10.30 am to 6.00 pm ist except sundays and public holidays) and we’ll be happy to help.

 

How often are new stocks added?

We pride ourselves in showcasing an extensive range of prints & patterns and hence try to introduce new stocks (online & retail) almost every fortnight!

 

Honest pricing

What do we mean by honest pricing?

By honest pricing, we mean that every time you purchase a product from us, you pay for the craft and not the brand. Our products come to you directly from the makers who create them, with no middlemen involved. We also don’t invest extensively on marketing because we believe that our fine quality and vibrant prints speak for themselves. Furthermore, we never modify prices or offer steep discounts just to garner interest. Everything is priced at exactly what it should be. Not more, not less.

 

How do we justify our fair prices?

At Cotton Cottage, we don’t just create clothing but also nurture India’s indigenous crafts thereby ensuring that our master artisans earn the right value for their skills & effort. This forms the core of all our pricing. Every product is priced based on the materials, effort, and other resources required to create it.

How can we be sure of the product quality?

We work hard to ensure that only the best and finest of our craft reaches you. Our team travels all across india to find the right material and artisans for all our collections. Be it a thread or a dye, a weave or a print, we only use the best material available to give you that signature cotton cottage feel. Even after our product is ready, we do a rigorous check to ensure that it has been created to perfection.

Block Printing

What is block printing?

Block printing is a process in which design-carved wooden blocks are used to print fabrics. It is one of the earliest processes of printing and is kept alive by traditional artisan communities today.

What do we mean by authentic block printing?

At Cotton Cottage, we create authentic blockprints just like the traditional craft. Our team conceptualizes original designs and then carves them onto wooden blocks. We carefully select the right fabric and prepare the appropriate dyes for each print. Our skilled artisans use these materials to print the fabrics by hand, without the use of any machines or technology. This entire process is not only in tune with tradition but also with nature. Factors such as the place of origin, intensity of heat and wind, water, etc. all impact the final look of the fabric. We work with all these elements to bring you a traditionally handcrafted product.

How can customers differentiate between block prints andscreen prints?

The tiny imperfections visible in the prints are a great way to recognize an authentic block print. Since all the printing is done by hand, these minute irregularities bear the seal of authenticity and human effort. In the case of screen or computer printing, the designs are monotonous and identical.

What is our secret for so many prints?

We have an extensive network of skilled craftsmen located throughout India who specialize in the art of block printing. Our creative team is constantly searching for new and innovative ideas and design concepts. Working together, our creative team and craftsmen collaborate regularly to produce a constantly evolving collection of prints.

Miscellaneous

Is it safe to make purchases on your online store?

Thank you for your query. As per our company policy, we do not retain any user data except for the personal information provided during the order placement process. We do not store any financial data, including credit/debit card information, under any circumstances. Our online store is secure, and we have partnered with Stripe (https://stripe.com/in) and PhonePe to provide a secure payment gateway. For more information, please refer to our privacy policy and company terms and conditions, which you can access by clicking on the links provided.

How do I share the feedack about my experience on your online store?

Improving your shopping experience is our top priority. Please share your feedback, complaints, or suggestions with us by emailing care@cottoncottageindia.com. We look forward to hearing from you.

Do you offer discounts on your online store?

We have no plans of compromising on our quality by offering unwarranted discounts to compete with traditional marketplaces.

We pride ourselves in being honestly priced for the authenticity and quality of products which we offer.

However, we may offer several time-specific online sales, along with other occasional discounts, exclusively for our loyal customers.

If you need further assistance, kindly email us on care@cottoncottageindia.com or call us on +91 8828119992.